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Ear Wax Removal – Microsuction and Ear Syringing

Berkshire / Buckinghamshire

‘Catchment area’ includes: Reading, Wokingham, Bracknell, Windsor, Slough, Maidenhead, Marlow, Henley, High Wycombe, Beaconsfield, Bourne End, Flackwell Heath. All appointments are in the Marlow Clinic.

Offering ear wax removal since 2014


ExperiencedOver 200 5-star reviews

Insured – Royal Sun Alliance

Same day / Next day – No ear-drops needed

Easy parking

Please watch our video

Find Us Here

All clinic appointments are at the Ear Wax Removal Clinic in Marlow

170 Little Marlow Road, Marlow, SL7 1HX – by appointment only

NOTE: The postcode does not bring you to Crystal Hearing – click the image for precise location.

PARKING SPACE PROVIDED –  Please do not arrive more than 10 minutes early

07783 410 076    /    07957 465 084

£50 for one ear£60 for both ears

£75 outside normal office hours.

Minimum appointment charge is £30 (i.e. no wax) – includes video examination, advice, GP referral if needed, etc.

Appointment times are 30 mins. The above prices allow for one return visit if required to complete the task (probably 1 in 100 people). £30 extra if three visits are required (very rare).

Home visits – see section below.

241 Offer - Bring your partner or friend

This offer is for two people to have their ears de-waxed in the same appointment for the single charge.

Thus the total price will be £50 or £60 – based on the main patient.

You must attend together / clinic appointments only / 9am-5.30pm weekdays.

BOOK ONE APPOINTMENT SLOT – or 2 charges will apply

241 Offer - Bring your partner or friend and share the cost

This offer is for two people to have their ears de-waxed in the same appointment for the single charge.

Thus the total price will be £50 or £60 – based on the main patient.

You must attend together / clinic appointments only / 9am-5.30pm weekdays.

BOOK ONE APPOINTMENT SLOT – or 2 charges will apply

Normal hours 9am – 5.30pm weekdays

If you can only be seen outside these times please send an email to:

Crystal Hearing can now offer home visits – strictly subject to clinician availability and distance.

Home visits are reserved for house-bound patients.

Please call: 07957 465 084 

Or email:

£95 flat fee – Marlow and adjacent local areas

Increased fee for home visits outside of local area

Ear drops must be used for at least 3 days prior to call out to avoid a second call out charge.


We are not insured to undertake ear wax on children under 12 years of age – please be honest about your child’s age.

Our consent form details our terms of service.

Disabled Access

We have a parking space very close to our clinic room.

We have a standard raised doorway entrance that we have got many wheelchairs over. Mobility scooters cannot get over this step.

We offer home appointments now for housebound people – see the section above for price information.

Or call

07783 410 076    /    07957 465 084


Call: 07957 465 084

We use 3 methods to remove wax: microsuction, irrigation, and dry tool removal. 

We have been trained specifically for each wax removal method.

What is ‘micro-suction’? – a microsuction unit acts like a mini-hoover and consists of a small suction pump which has a 1m length of tubing with a suction probe connected on the end. We place a funnel/specula in the ear and carefully suction the wax out.

This is particularly efficient for fairly firm wax.

What is ‘Irrigation’? – we use Guardian ProJet irrigation units for reliability and performance. These devices exert a a pulsing spray of warm water into the ear to flush out softer wax. Irrigation is perfectly safe if the clinician  appropriately controls the water flow pressure and angle of spray.

Irrigation is best for soft ear wax.

Guardian Pro Jet Irrigator

Dry tool ear wax removal – we have a selection of additional tools for hard stubborn ear wax including mini-forceps and specially designed probes.

Often ear wax can bind to the shedding skin of the ear and can tangle with hairs making it very difficult to remove with irrigation and microsuction – often we have to use all three methods in one ear with such ear wax.


  • Your local GP surgery – free, but long waiting times of possibly 1-2 months, and they only use the irrigation method which can be less effective for hard wax – hence why they ask you to use drops for two weeks.
  • A local hearing care centre – quicker appointments, varied techniques including micro-suction, no need for ear drops.

Check our reviews here: Google &

Firstly, micro-suction is pain free and 99% effective – we very rarely fail.

Use of ear-drops beforehand is not normally necessary. We will advise if you need to use drops to complete the procedure.

The equipment includes a suction pump, a length of tubing connected to a suction probe, and a small funnel placed into the ear canal.

The operative wears a pair of magnifying surgical glasses with a headlamp to get a good look into the ear.

The wax is then removed by suction by placing the probe carefully through the funnel.

The process can be very quick if the wax is loose. If the wax is very soft then it can be easier to remove via gentle syringing. If the wax is very hard then 2 or even 3 visits may be required, but we only charge for one visit. For very hard wax it may be necessary to use Otex ear drops.

Frequently Asked Questions

All your questions answered:

What is Ear Wax?

What is micro-suction?

and more…

“Excellent service. Microsuction was painless and results great. Can definitely recommend. My partner was happy too, as he was treated for free on two for one deal”.

Ms Norma Roma

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Call us on 07957 465 084

UK Only - 0800 180 4075