Hearing Aid Repairs – Prices
If your hearing aid is covered by warranty we need to have it returned to the manufacturer for a free repair. Please contact us.
If your hearing aid is not covered by warranty then we have two options:
- Send to the manufacturer of the hearing aid. Costs can vary a lot between suppliers – £75 – £150.
- Via an independent hearing aid repair specialist. Cost £95-£125.
It is YOUR choice which to use.
Crystal Hearing will endeavour to help you keep your costs down though.
Note the repair price can be higher if the chipset is faulty (this is quite rare though but it does occur).
Re-shells incur extra charge.
We can obtain quotes for extra charges before proceeding.
Repairs come with a 6-month repair warranty
Postage charges to be borne by the client (see below)
The independent specialist we use is Mary Hare Hearing Aid Repairs – and you can go direct to them yourselves now.
Many manufacturers will stop repairing their hearing aids after a set period – normally between 5 and 10 years (varying between the brands). This means you must use the independent repair shop, or buy new hearing aids.
ATTENTION – LOST HEARING AIDS
Parcels can go missing – It is your responsibility to either insure your hearing aids for loss, or to pay the extra for special delivery return costs. If you do not require us to pay for insured delivery and wish to save the cost please notify us.
We recommend you insure under your home contents insurance
Or use ‘AssestSure’ Insurance Company (please quote introducer number 100030 for best quote).
Special delivery charges are approximately £7 per parcel depending on value.
If sending your hearing aids to us from overseas please supply us with a UK return address and phone number.
If you wish us to return the aid to you overseas, we can do the following:
- If you have insured your hearing aid for loss we will send it back to you by Royal Mail ‘international signed for’ service (at your cost – approx £15).
- If you have not insured your hearing aid we can ship it to you by Fedex with their insurance (at your cost – approx £80.