Hearing Aid Repairs – Prices

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All hearing aids can be repaired - Including NHS hearing aids


There are two ways for us to help you have your hearing aid repaired:

  • Via the actual manufacturer of the hearing aid. Cost £100-£150.
  • Via an independent repair specialist. Cost £95-£125.

It is YOUR choice which to use.

Crystal Hearing will endeavour to help you keep your costs down though.

Standard charge is £90 plus return postage – see note below

Prices can be higher though, for example if the amplifier is faulty (very rare but does occur), or if the speaker wire needs replacing (on RIC hearing aids).

Reshells incur extra charge.

We can obtain quotes for extra charges before proceeding.

Repairs come with a 6-month repair warranty

Postage charges to be borne by the client (see below)


Parcels can go missing – It is your responsibility to either insure your hearing aids for loss, or to pay the extra for special delivery return costs. If you do not require us to pay for insured delivery and wish to save the cost please notify us.

We recommend you insure under your home contents insurance

Or use ‘AssestSure’ Insurance Company (please quote introducer number 100030 for best quote).

Special delivery charges are approximately £7 per parcel depending on value.


If sending your hearing aids to us from overseas please supply us with a UK return address and phone number.

If you wish us to return the aid to you overseas, we can do the following:

  1. If you have insured your hearing aid for loss we will send it back to you by Royal Mail ‘international signed for’ service (at your cost – approx £15).
  2. If you have not insured your hearing aid we can ship it to you by Fedex with their insurance (at your cost – approx £80.
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Call us on 07957 465 084

UK Only - 0800 180 4075