Phonak Hearing Aids


Phonak are a Swiss company with their UK headquarters in Warrington, Cheshire, where they make ALL their custom products for the whole of Europe.

Phonak are owned by the Sonova Group, who also own the Unitron hearing aid company. Read more.

Phonak Hearing Aids – the current portfolio

Phonak hearing aids are spread over 4 technology levels

The latest / current hearing aids are built on the Belong (B) platform.  The Belong platform embodies 70 years of expertise, passion and dedication in hearing aid technology advancement.

The ‘Belong‘ range (labelled B) supersedes the ‘Virto’ range (labelled V)

The latest Phonak hearing aids are:

Style of hearing aid >>> In Ear Receiver-in-canal Behind Ear Rechargeable
Top Range Virto B90 (inc Nano & Titanium) Audeo M90 Bolero B90 / Naida B90 Audeo M90 & Bolero / Naida – B90-R
Upper Mid-Range Virto B70 (inc Nano & Titanium) Audeo M70 Bolero B70 / Naida B70 Audeo M70 & Bolero / Naida – B70-R
Lower Mid-Range Virto B50 (inc Nano) Audeo M50 Bolero B50 / Naida B50 Audeo M50 & Bolero / Naida – B50-R
Entry Level Virto B30 Audeo M30 Bolero B30 / Naida B30 Audeo M30 & Bolero B30 / Naida B30

Also: CROS and BiCROS hearing aids – for single sided deafness

Phonak Rechargeable Hearing Aids

Lithium-ion rechargeable battery technology for long lasting maximum performance.

Now available in the 3 models – Audeo, Bolero and Naida (receiver-in-canal only).

Phonak Invisible-in-Canal Hearing Aids (IIC’s)

Titanium (B) and Nano (B)

Phonak Nano was the original IIC and is available as B90, B70 and B50.  Nano now incorporates a push-button integrated in the battery door offering programme or volume control without making the aid bigger.

Phonak Titanium is the latest development in IIC technology – using titanium in the shell casing allows for a thinner more durable shell. Using the smallest components available the titanium allows for greater fitting success in smaller ear canals. AVAILABLE IN 2 TECHNOLOGY LEVELS (90 AND 70), 3 POWER LEVELS & 3 FACEPLATE COLOUR OPTIONS.

Al products are made in the UK using the latest 3D laser printing technology for precision custom finish.

Phonak Audeo (M) – Receiver-in-Canal Hearing Aids

See also – Phonak Rechargeable Hearing Aids

The latest receiver-in-canal hearing aid technology from Phonak is Audeo Marvel – this supersedes the B (Belong) range – although only 2 of the 5 models are available at present. More to come in 2019.

Please contact us to check which models is the latest version and best for your needs. 

Audeo Marvel is available on 4 technology levels, in 9 colours, and 5 different models

Phonak Virto (B) – Custom In-Ear Hearing Aids

The Phonak Virto (B) range offers a range of sizes and power levels to suit every individuals needs- built on the Belong platform.

Available on 4 technology levels – Virto B90, B70, B50 and B30.

All made in the UK using state of the art 3D laser printing.

Phonak Bolero (B) – Behind Ear Hearing Aids

Including Bolero B-PR rechargeable hearing aids

The Phonak Bolero Belong (B) standard BTE range is available at 4 technology price levels (B30 / B50 / B70 / B90), and three power levels (B-M / B-P / B-SP); and now also as a rechargeable version – Bolero B-PR.

Phonak Naida (B) – Super / Ultra Power Behind Ear Hearing Aids

Including Naida rechargeable hearing aids

The Phonak Naida offers an ultra powerful behind-ear hearing aid option for those who suffer with profound hearing loss. Available at 4 technology levels – Naida B90, B70, B50 and B30, and two power levels – Super Power or Ultra Power; and also as a receiver-in-canal option, and rechargeable options.

Phonak CROS and BiCROS Hearing Aids

For single sided deafness

For those with either, one dead ear and one very good ear (CROS), or a dead ear and an ear with aidable hearing loss (Bi-CROS).

Now also a rechargeable CROS hearing aid option is available – only the behind-ear models

Phonak offer custom in-ear CROS hearing aids, and receiver-in-canal CROS hearing aids, both using wireless technology.

In our opinion Phonak offer the best CROS and BiCros hearing aids.

Their latest models are labelled Cros ‘B’ and BiCros ‘B’

Tinnitus Hearing Aids

Phonak’s tinnitus suppressing hearing aids

Digital hearing aids with tinnitus suppressing technology

Phonak Hearing Aid Accessories

Remote controls, wireless connectivity and battery charging units.

Phonak Hearing Aid Accessories

Smartphone Apps

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Phonak Remote Control app

The Phonak RemoteControl app allows you to control your hearing aids – volume and programme settings etc.

Your hearing aids must be remote control compatible, and this Remote Control app must be connected via the ComPilot II or ComPilot Air II for most Phonak hearing aids; with the exception of Phonak Audeo Direct which works direct.

This app works with Apple  iOS, most Android™ and Luminia Windows phones

Check compatibility here



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Phonak Remote app

This app is a remote control app for Audeo DIRECT and Audeo MARVEL only.

This app works direct with no need for an intermediary accessory.

It can be used on most Bluetooth enabled phones.

Mobile phone compatibility checker


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Phonak MyCall-to-Text App

Watch the video

myCall-to-Text app

This app translates live calls to text so that you can follow conversations in the most demanding environments 

It’ll be interesting to see how this works on quick languages, or dialects even, that people often struggle with!

  • Hearing and read your phone calls to confidently communicate
  • The other person can use any phone for this to work without using the app
  • Save the transcription for later use
  • Available in USA, Canada, UK and Germany app stores
  • In 80 different languages
  • In 3 font sizes

Mobile phone compatibility checker

More information here


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myPhonak app

For Phonak Audeo DIRECT and Audeo MARVEL hearing aids

myPhonak app allows you to share information about your hearing aids, in real-time, with your hearing care professional.

myPhonak allows your hearing care professional to make adjustments without the need for you travelling to see them – ‘remote programming assistance’.

Mobile phone compatibility checker


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Phonak Tinnitus Balance App

This free smartphone app allows you to create a personalised library of sounds and music to ease your tinnitus.

This app is available for Android™ and iOS®.


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Crystal Hearing can supply all Phonak hearing aids via our clinic in Marlow – surrounding areas include High Wycombe, Maidenhead, Reading, Slough, Henley, Beaconsfield and other areas in Buckinghamshire and Berkshire. We also have a UK network of affiliates who we can pass you on to.

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